Privacy Policy
Last updated: November 14, 2026
This policy explains what information Chess Corner (operated by Lutorio LLC, San Juan, Puerto Rico) collects when you visit store.chesscornerpr.com or shop with us, and how we use it.
Information we collect
- Information you give us: name, email, phone number and order details when you place an order, create an account or contact us.
- Site usage data: we use Plausible Analytics, a statistics service that does not use cookies or store personal data, to know how many people visit the site and which pages they view.
- Necessary cookies: the site uses technical cookies so the shopping cart, login and language selection work. We do not use advertising cookies.
How we use it
- To process your orders and payments, and arrange pickup at our kiosk.
- To send you your order confirmation and receipt.
- To answer questions and handle exchanges and returns.
- To meet legal and accounting obligations.
We do not sell or rent your personal information.
Who we share it with
Only with the providers we need to run the store, such as Odoo S.A., which hosts our website and sales system; the payment provider that processes online payments; and Plausible Analytics for site statistics. We will also share it when required by law.
Your card details are received and processed directly by the payment provider; Chess Corner does not store your full card number.
How long we keep it
We keep order information for as long as accounting and tax laws require, and contact information while you have a relationship with us or until you ask us to delete it, where the law allows.
Your choices
You can ask us to access, correct or delete your personal information by writing to store@chesscornerpr.com. If you receive emails from us, you can unsubscribe at any time using the link in the email.
Children
Our site is not directed to children under 13, and we do not knowingly collect information from them.
Security
The site uses a secure connection (HTTPS). No system is 100% secure, but we take reasonable measures to protect your information.
Changes to this policy
If we change this policy, we will post the new version on this page with its date.
Contact
Chess Corner · Plaza Las Américas, San Juan, PR · store@chesscornerpr.com