Terms and Conditions of Sale

Chess Corner, operated by Lutorio LLC, kiosk at Plaza Las Américas, San Juan, Puerto Rico. Contact: store@chesscornerpr.com.

Online purchases

For now, purchases made at store.chesscornerpr.com are for pickup only at the Chess Corner kiosk in Plaza Las Américas. We do not ship orders.

Online orders are paid online when the order is placed. We will email you when your order is ready for pickup.

For online purchases, the receipt is the order confirmation we send by email.

Exchange and Return Policy

1. 15-day period

Exchanges and returns of items in good condition are accepted within 15 calendar days from the date of purchase with the original Chess Corner receipt. The item must match the description on the receipt.

2. Condition of items

Items for exchange or return must be unused, in perfect condition, with their original box or packaging, tags and all accessories, as applicable.

3. Store credit

Exchanges and returns are issued as credit for future purchases at Chess Corner, for the amount paid as shown on the receipt.

4. Final sales

Keychains, stickers, books and items priced under $5.00 are final sales. No exchanges or returns, except where required by law.

5. Electronic devices

To be eligible for exchange, clocks and other electronic devices must be working properly, complete, and free of damage, misuse or alterations.

6. Defective items

Claims for defective items, or items that do not match their description, will be handled under the warranties and laws of Puerto Rico, including a refund when applicable.

7. Where to return

Returns can be made at the Chess Corner kiosk in Plaza Las Américas or by mail to:

Chess Corner
130 Ave. Winston Churchill, PMB 144
San Juan, PR 00926

For returns by mail, the customer pays the shipping cost. Please include the receipt or order confirmation.

Chess Corner reserves the right to refuse any exchange or return that does not comply with this policy, subject to applicable law.

Payment methods

At the kiosk we accept credit cards, debit cards, cash and ATH Móvil. In the online store, the available payment methods are shown at checkout.

Notice on misleading advertising

Publishing misleading advertising is illegal and carries a fine of up to $10,000. Consumers may file a complaint with the Puerto Rico Department of Consumer Affairs (DACO), Act No. 5 of April 23, 1973, as amended.

Thank you for your purchase and for supporting Chess Corner. El ajedrez tiene su esquina.